We're here
to help
Have a question about your account, billing, or getting your team set up? Drop us an email and we'll get back to you as soon as we can.
Frequently asked questions
Quick answers to the questions we hear most often.
How quickly will I get a reply?
We aim to respond to all emails within one business day. During busy periods it may be slightly longer, but we'll always reply.
I've forgotten my password — what should I do?
Go to the login page and click "Forgot password". You'll receive a reset link in your inbox within a couple of minutes.
Can I cancel or change my subscription?
Yes. You can add, remove, or cancel modules at any time from your account settings. Changes take effect at the end of your current billing period.
Do you offer onboarding support?
Absolutely. We're happy to walk you through the setup process via email. Just get in touch and we'll help you get your team up and running.
I have a feature request — where do I send it?
We love feedback. Send feature suggestions to the contact email below. We read every message and use them to shape the product roadmap.
Still have questions?
No ticket queue, no chatbot. A real person reads every email and replies personally.