Talk to a person. We'll write back.
Questions about setting up, billing, logging in or Weekola Brain go straight to the team, and a real person writes back.
Usually within one business day No ticket maze
After you press send. Then it's on us.
It reaches the team
Your email lands in the Weekola team inbox. No bot, no ticket maze.
A person reads it
Someone on the team reads your message properly and works out the next step.
You get a reply
Usually within one business day, to the address you wrote from.
How quickly will I get a reply?
We aim to reply to every email within one business day. During busy periods it may take slightly longer, but we always reply.
I've forgotten my password. What should I do?
Go to the log-in page and choose "Forgot password?". We'll email you a secure link to set a new one. Check your spam folder if it hasn't arrived after a few minutes.
Can I change or cancel my subscription?
Yes. You can add or remove tools, or cancel, from Billing in your workspace. A cancellation takes effect at the end of the period you've already paid for.
Will you help me set up?
Yes. Write to us and we'll walk you through setting up your business, adding your team and publishing your first rota.
Where do I send a feature request?
Send it to the same address. We read every message and use your feedback to shape the product.